Frequently Asked Questions

Everything you need to know about our natural skincare and wellness products.

When will my order ship?

Orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.

What is your return policy?

We want you to love your products. If you are not completely satisfied, we accept returns on most items within 30 days of purchase for a full refund or store credit.

Are your products safe for sensitive skin?

Yes, our products are formulated with clean, non-toxic ingredients. However, we always recommend performing a patch test before fully incorporating a new product into your routine.

Do you ship internationally?

Currently, we ship to a select number of international countries. Shipping rates and delivery times vary based on your location and are calculated at checkout.

How can I track my package?

Once your order has been handed over to the carrier, a tracking link will be sent to the email address provided during checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.